Your tickets will have been sent to your registered email address immediately following purchase.
They are also available to download, at any time, from your account on our site; this was system-created for you during the purchase process because, well, emails get lost/deleted etc. Simply log in to your account and go to My Tickets. If you do not see your order in there, please contact us so we can help you. Don't remember the password set for that account? No problem, reset it here:
N.B. The above also applies to complimentary tickets, often those won as prizes too.
ECS Season 3 — tickets are sent out by AXS rather than us, typically closer to the time of the event, thus nothing is sent directly after purchase except for a confirmation.