Have you forgotten your login details?
If you remember your registered email address, try resetting your password. Not receiving an email with a reset link after this might simply be a case of junk filters redirecting your message, or you may have input your email with a typo at the time of purchase. :)
If you can't remember the email address you used when creating your Ticket Fairy account, or if you're still having trouble accessing your account, contact us so we can help you regain access.