2018 Refunds

So you've read the email from Grillstock, and either don't know what 2019 has in store for you, or you already know you definitely can't attend... what now?

We ask that you write in to Support — just the once, please — providing us the six-digit order number from any/all relevant purchases. Failing that, the email address used for purchase/ticket receipt would be the next best thing. Please don't attach tickets to emails.

We'll get back to you once we've actioned it, and yes, all refunds include fees. Grillstock are not offering reimbursement for any other festival-related expenses, however.

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